Sometimes you just can’t beat word of mouth

Anyone who runs their own business knows how difficult it can be when maintenance issues arise in the premises. This can mean anything from a broken water pipe to a full electrical refit, and anything in between, of course. Unfortunately for those whose commercial success depends on having everything in full working order, there are a number of factors that need to be taken into account before they can call in the specialists.

Perhaps first and foremost is minimising any disruption to the business. If repairs, or even preventative maintenance, are needed, it would be inconvenient and costly to simply stop operations. Therefore, the chosen professionals need to be able to keep any upheaval to a minimum, and that can only be done with a full and frank appraisal of the repair process.

Secondly, the overall price has to be fair and affordable. For the business in question, there’s little to be gained by commissioning work that is overpriced. Even if the specialists are the best of the best, if their efforts are too expensive it will have a detrimental impact on the commercial customer. Therefore, obtaining a reliable quote that fits in with the budget is an absolute must.

So, as a business owner, if you need to engage the services of a repair specialist, who are you going to call? You could of course look at an online directory and simply call the first company that you read about, but doing so can leave you open to all sorts of problems. The company could be unreliable, it could be expensive and it could end up doing more harm than good.

Find recommendations that you can really trust

Another alternative is to read online reviews from previous customers, but this isn’t always as trustworthy as you might think. Most reviews on the internet are perfectly fair and above board, but not all of them. Can you really afford to risk your company’s effectiveness and efficiency by taking a gamble on an unknown quantity? If the answer’s no, there’s another option that’s always worth considering.

Over the years, we have worked for a wide cross-section of commercial customers operating in various industry sectors, and much of our work has come about from good old-fashioned word of mouth. The business community is often very happy to support contractors who provide top quality workmanship and a reliable, affordable service, and as a result we have benefitted from the reputation that we’ve developed.

Here at A-Class Glass and Joinery, we offer a comprehensive range of glazing and joinery services to both domestic and commercial customers. We’re delighted that much of this work has come about because of personal recommendations of previous clients, many of whom simply refuse to hire anyone else for work on their fire doors, planned and reactive commercial glazing, glass shopfronts and the like. It’s also reassuring to know that, in these high-tech times, something as old as word of mouth still carries a great deal of weight.

If you’d like to hear more about our services, and what we can do for your home or business, all you have to do is contact the A-Class team. We can be reached on 01382 792 044 or at, and we hope you’ll get in touch soon.